User Management

Create and manage user accounts. Only admins can create, edit, and delete users.

User Roles

ConRAM has two user roles:

• Standard User: Can view and perform operational tasks like check-in/check-out, search, and view history.
• Admin: Can do everything a Standard User can, plus manage users, create/delete assets, bulk import, access activity logs, and modify settings.

See Roles & Permissions for detailed capabilities.

Creating a User Account

Admin Only

There are two ways to create a user account:

Option 1: From User Management

1. Go to Account > Users
2. Click Create User
3. Fill in:
   • Username: Required (must be unique)
   • Staff ID: Required (staff member must already exist)
   • Email: Required (must be unique)
   • Password: Required
   • Confirm Password: Must match password
   • Role: Choose Admin or User
4. Click Save

Option 2: From a Staff Record

1. Go to Staff
2. Find the staff member
3. Click Make User
4. Enter account details (username, email, password, role)
5. Click Save

Managing User Accounts

Edit a User Account

Admins can edit other users. Any user can edit their own account.

1. Go to Account (your own) or Account > Users (to edit others)
2. Select the user to edit
3. Click Edit
4. Update:
   • Username
   • Email
   • Password (leave blank to keep current)
   • Role (admin only)
5. Click Save

Delete a User

Admin Only

1. Go to Account > Users
2. Find the user to delete
3. Click Delete
4. Confirm deletion
5. User account is removed (but history records are preserved)

Activity Logs

View Activity Log

Admin Only

1. Go to Account > Activity Logs
2. View paginated list of actions
3. See user, action type, timestamp, and status

Logged actions include login, checkout/return, user creation/deletion, password changes, and role changes.

Common User Scenarios

Onboard Event Staff

1. Create staff records (any user can do this)
2. For each staff member who needs login access:
   • Create a user account linked to their staff ID
   • Choose role: Admin for coordinators, User for operators
3. Share login credentials securely

Promote Someone to Admin

1. Go to Account > Users
2. Find the user
3. Click Edit
4. Change Role to Admin
5. Click Save

Deactivate a User After Event

1. Go to Account > Users
2. Click Delete on the user
3. Confirm removal
4. User cannot log in; history is preserved

Best Practices

• Use clear, descriptive usernames (e.g., "jsmith" not "user123")
• Link user accounts to existing staff records
• Give admins only to trusted coordinators
• Review user permissions before each event cycle
• Archive users after events rather than deleting immediately
• Use activity logs to track admin actions

See Also

• Roles & Permissions
• Check-In/Out Operations
• Troubleshooting